Skip to product information
1 of 1

Design a Customer Journey Map

Design a Customer Journey Map

Regular price $495.00 USD
Regular price Sale price $495.00 USD
Sale Sold out
  • Identify key stages: Awareness to Retention
  • Map customer pain points and actions
  • Outline touchpoints, content, and triggers
  • Visualize journey with timeline or flowchart
  • Align offers and emails to each phase
  • 72 Hours or Less
  • No Freelancers
  • No Retainers

Need something else?
Submit a Custom Request

Submit a Custom Request
View full details
  • “We had a successful brick-and-mortar business, but no online traction. Shoptimal helped us go from zero to over $2.5M in ecommerce sales, without ever hiring a full-time digital team.”

    - Denise V., GM, Get Lighting

  • “We didn’t have an in-house team or time to figure it all out. Shoptimal launched our brand online fast, clean, and stress-free. It felt like having an ecommerce partner, not a service provider.”

    - Wayne M., Founder, Select Bands

  • “We used to juggle Amazon, spreadsheets, and a broken backend. Shoptimal streamlined fulfillment and operations, and helped us expand into D2C with a site that actually converts.”

    - Lou C., Founder, LTC

About this project

Understand how shoppers go from awareness to repeat purchase with a visual customer journey map — uncovering gaps and surfacing growth opportunities.

Got questions about this project?

What is a customer journey map?

It's a visual outline of how a customer goes from awareness to purchase and beyond.

Why do I need one?

It helps improve targeting, UX, and conversion rates by understanding shopper behavior.

What's included in the map?

Stages, customer goals, pain points, touchpoints, and recommended actions per stage.

Is this based on real data?

Yes - we use your store analytics, if available, plus industry benchmarks.

Can I use this to plan my funnel or emails?

Definitely - it's a great base for lifecycle marketing or sales funnel optimization.

Satisfaction Guaranteed

We stand behind our work. If you're not 100% satisfied, let us know, and we'll make it right.